The problem
Listing sites introduced the guest, then charged you for the stay. A full house can still send too much of the night to someone who never turned the room.
Direct bookings
Direct bookings stay with the hotelier.
Pulsar builds the website guests book on. MyInn runs the calendar, the listing sites, the messages, and the door codes. MyInn and Pulsar never skim a commission — a direct booking through MyInn is 100% kept by the hotelier.
- 100% kept by the hotelier
- No booking commission
- Pulsar-built websites
The booking
100% kept
MyInn and Pulsar do not take a cut of a direct booking. Card processing fees are the payment network’s, not ours.
Where the rest fall short
Most “direct booking” setups still fail in one of two ways. The website looks finished, but Book now sends the guest to a listing site. Or the booking tool does take the reservation — and then keeps a percentage of it. Either way, the hotelier does not keep the booking.
How MyInn fixes it
Pulsar builds the website guests actually book on. MyInn runs that booking on the same system as the calendar, the listing sites, messages, and door codes. MyInn and Pulsar never skim a commission. Direct bookings through MyInn are 100% kept by the hotelier. When a guest pays by card, the payment network’s processing fee still applies — that fee is not a MyInn or Pulsar commission.
What you are actually buying
The problems that cost inns money — and the screen that deals with each one.
Every section below is the same shape: the problem, why the usual tools leave it unsolved, and what MyInn does instead. These are the screens your team would use.
Your website · 01
A website that takes the booking, instead of sending the guest away
The problem
People who already want to stay with you still end up on a listing site, because the website cannot finish the reservation. You pay a commission for a guest who found you first.
Where the rest fall short
Brochure sites and “book now” buttons that jump to Airbnb or Booking.com train guests to book somewhere else. Plenty of booking tools then take a percentage of the stay they just processed. You paid for a page that leaks the booking.
How MyInn fixes it
Pulsar builds the website. MyInn puts a real booking page on it — dates, the full total with taxes and fees, and payment — on the same calendar as the front desk. Direct bookings through MyInn are kept by the hotelier. MyInn and Pulsar never skim a commission.
- · Pulsar-built websites meant to take the reservation, not hand it off
- · Guests see the real total before they pay
- · The stay lands on your calendar the moment they book
- · Flat software pricing — the booking itself is not a cut for us
Calendar · 02
One book for the website, the phone, and the listing sites
The problem
The same night sells twice when the website, a phone reservation, and Airbnb are not looking at the same book. Someone is turned away at the door.
Where the rest fall short
Spreadsheets and tools that “sync later” still leave a window where two guests claim one bed. You find out when you are apologizing, not when you are still able to move the stay.
How MyInn fixes it
MyInn keeps every stay on one calendar and warns you before a change lands on a night that is already taken. Arrivals, payment, and blocked rooms are the morning view — not a second spreadsheet.
- · Every booking, every room, every night in one place
- · A warning before two guests are promised the same bed
- · Who has paid, and who still owes, sits on the stay
- · Block a room for cleaning, an owner, or repairs
Listing sites · 03
A sold night stops showing open somewhere else
The problem
You sell the room on your website, and Booking.com still shows it as available. The next booking is an oversell you have to unwind.
Where the rest fall short
Channel tools that update on a delay, or make you retype the stay, leave the old availability up. You become the person copying nights between tabs that do not agree.
How MyInn fixes it
Connect Airbnb, Booking.com, Expedia, VRBO, and the others once. When a night sells — on your site or on theirs — MyInn takes it off the rest. New listing-site bookings land on your calendar.
- · Sold-out nights stop appearing open on the other sites
- · Listing-site bookings show up on the calendar, not in a forgotten email
- · Rate and closed-night changes go out from the same place
- · Rooms are matched before you go live, so the first sync is not a guess
Messages · 04
Answer the guest without hunting for which stay they mean
The problem
Guests write from the listing site, from email, and from text. The person at the desk cannot tell which arrival the message belongs to.
Where the rest fall short
A shared inbox with no booking beside it still makes you search for dates before you can reply. Threads get answered twice, or not at all, when the shift changes.
How MyInn fixes it
MyInn puts the conversation next to the stay — name, dates, and room — so the reply is right the first time. Anyone on the team can pick up the same thread.
- · One inbox instead of five half-finished chats
- · Dates and room stay visible while you type
- · A helper at home sees the same conversation as the front desk
Door codes · 05
The door code belongs to the stay, not to a group text
The problem
Guests arrive late. Codes get forwarded. Last month’s code still opens the door.
Where the rest fall short
A lock app that is not tied to the reservation still needs a person to remember checkout. The code lives in a text thread that nobody updates.
How MyInn fixes it
MyInn creates the code from the booking. It works for check-in and stops after checkout. Battery warnings show up before a lock dies on a Friday night.
- · A fresh code for each stay — not one PIN forever
- · On at check-in, off after checkout
- · Works with locks such as Yale, August, and Schlage
Turnovers · 06
Know the room is actually ready before the next guest arrives
The problem
Checkout is done. The next guest is already driving. Nobody can say whether the room is clean.
Where the rest fall short
Group texts and paper lists fall apart on a Saturday with four turnovers. The usual cleaner is booked, and the backup has the wrong address.
How MyInn fixes it
MyInn turns the scramble into a board: dirty, in progress, guest-ready. Staff or a local company see the same list, with notes that stay on the room.
- · Dirty, cleaning, and ready — without a phone chain
- · Invite a cleaning company and keep them on the same board
- · Damage and missing supplies stay with the room
- · Find nearby help when your usual person is booked
Rates · 07
Busy nights are priced before the morning you meant to do it
The problem
A wedding weekend stays cheap because nobody had time to change four listings before breakfast.
Where the rest fall short
A rate tool that does not talk to the calendar, and a calendar that does not talk to the website, means the same night gets edited three times — or missed.
How MyInn fixes it
MyInn lets you plan higher rates for busy nights in one place, then the calendar, the listing sites, and the website booking page follow. You can still override a single night by hand.
- · Higher rates for weekends, events, and full weeks
- · One pricing approach per property, so two tools are not arguing
- · Change one night when a human should decide
Reports · 08
Answer “how did we do?” from the stays you already ran
The problem
Owners and accountants ask how full you were and what came in. The listing sites, the card machine, and the paper book do not match.
Where the rest fall short
A report from one listing site ignores the direct bookings. A separate spreadsheet becomes a second set of books that is already out of date.
How MyInn fixes it
MyInn answers from the bookings you ran — including the ones on your own website. Occupancy, revenue, and a tax-friendly summary, without rebuilding Excel on Sunday night.
- · Occupancy and revenue from the same stays as the calendar
- · Direct bookings counted with the listing sites, not beside them
- · Export when an owner or accountant needs a file
More of the day, still the same guest list.
The morning board, the guest booking form, gift cards, and local help use the stays already on the calendar. They are not another login.
Morning board
Start the morning knowing who is arriving and which rooms are still open.
Book on your site
The page the guest sees on a Pulsar-built website — dates, total, and payment.
Gift cards
Sell a weekend as a gift and bring that guest back to you, not to a listing site.
Find help
Find local cleaners and helpers when the usual person is already booked.
No commission on the stay
Keep the direct booking. Put the inn on one calendar.
Typical account setup is 24–36 hours with the Pulsar team in Charlotte. Paid plans start at $1,999/year. Flat software pricing — MyInn does not skim the booking.
Next step
Tell us about the property.
A short note is enough. We will follow up with a walkthrough of the calendar, the listing sites, and a booking page on a Pulsar-built website — with the commission question answered in the open.
- Direct bookings through MyInn are 100% kept by the hotelier
- MyInn and Pulsar never skim a commission
- 1:1 setup help from Pulsar in Charlotte
Request a conversation
Tell us about your property. We’ll tailor a focused walkthrough.